Smart routing · No-logs policy

Smart
routing, each on its own route

AI tools, streaming, and international sites use the international routes assigned by your rules; sites in mainland China stay on a direct local connection. Create an account with a username and password—no email address required.

  • 14-day refund policy
  • No-logs policy
  • Alipay / WeChat Pay / USDT
  • Unlimited devices
Apps
  • Windows
  • Android
  • iOS
  • macOS
  • Linux
Popular routes
  • Singapore
  • United States
  • Hong Kong
  • Japan
  • Germany
Rules 1–6

Route by purpose with rules

Separate requests that need international routes from local traffic, then check connectivity, privacy, devices, and billing rules for each.

Reliable during peak evening hours

When choosing a route during peak evening hours, first check whether it can handle your actual tasks consistently, then consider the route name. Repeated video buffering, frequent page reconnects, and interrupted file transfers reveal more about the experience than a single speed test. VPNHold uses routing rules to assign different routes to different uses, rather than sending everything through the same choice. If a route gets congested, keep your existing rules and change only the route for the affected service, then repeat the same task to check again. Stability also depends on your local network, ISP routing, and the destination platform, so no route is described as right for every situation.

No-logs policy

VPNHold follows a no-logs policy. To understand what that means, distinguish network activity from account administration: subscription delivery, order processing, and customer support each involve their own processes. A privacy statement does not mean that no information is handled at any stage. Create an account with a username and password; no email address is required. Before using the service, read the privacy policy to understand how information is handled. When reporting an issue, share the error text and steps you took. Keep sensitive details such as subscription links and passwords out of public screenshots. Assess privacy based on the terms and your own usage habits, not sweeping security claims.

Unlimited devices

VPNHold supports unlimited devices across Windows, macOS, iOS, Android, and Linux. Use a computer for work and a mobile device to check documents, with routing rules set for each need—no need to keep adjusting a device limit when switching terminals. Device count and data allowance are separate: unlimited devices does not mean unlimited data. Plans are subject to their stated allowances and billing rules. First verify your subscription and rules on a device you use regularly, then set up your other devices. If one device has a problem, check its app status and system permissions before changing settings that already work.

Routing for AI tools

AI tools are used differently from regular websites: long responses, file uploads, and ongoing sessions benefit from a consistent connection. Grouping tools such as ChatGPT and Claude separately lets you keep their route choices when changing routes for other services. Check which regions the platform supports, then confirm that the client rule matches the service you want. If something goes wrong, check both your account status and the platform's message. International routes provide network connectivity; they do not grant account eligibility or change the platform's regional policies. Once you choose a suitable route, keep the settings consistent during a session to make troubleshooting easier.

Streaming routes

Choose a streaming route based on the viewing region, not the number of routes available. Platforms such as Netflix and YouTube Premium consider exit region, account status, and content rights when determining what's available. A successful connection does not guarantee that every title will play. VPNHold's routing approach assigns video services to the relevant region while keeping sites in mainland China on a direct local connection. Check that the platform's home page loads, then play the content you want and see whether playback stays smooth. If you see a regional restriction, note the platform's exact message and check your account region and chosen route. Repeatedly switching exit regions isn't a universal fix.

14-day refund policy

VPNHold offers a 14-day refund policy; see the refund policy for application details. After choosing a service, check it against your actual needs: whether your usual devices can import the subscription, whether your work tools connect consistently, whether the region suits your viewing needs, and whether the data tier matches your habits. Don't decide on long-term use based on a single page load, and there's no need to change settings on every device just to test the service. To request a refund or check an order, open a support ticket from the user panel and include the order details and what you need. Review pricing, data resets, and refunds separately; they are different policies.

Route selection

Start with the region, then match the use case

VPNHold covers 120+ countries and 230+ routes. First check which regions a service supports, then compare the experience on routes in those regions. A nearby route can be a useful starting point, but it doesn't replace testing it with your intended task.

Country/regionCity/areaRoute typeStreaming check
SingaporeSingaporeIEPL dedicated routeCheck against the platform's regional rules
United StatesUS region; see the panel for citiesRelayCheck your account region and the content you want
Hong KongHong KongRefer to the route labels in the panelCheck against the platform's regional rules
JapanJapan region; see the panel for citiesRefer to the route labels in the panelTest playback of the content you want
GermanyGermany region; see the panel for citiesRefer to the route labels in the panelCheck the region where the content is licensed

A route name doesn't guarantee playback

The table lists popular regions and what to check; it does not promise that a region will work for every platform. IEPL dedicated route and relay describe how routes are organized. Check separately whether the platform permits access, your account can use the relevant feature, and the content is licensed in that region. For AI tools, check that sessions stay connected; for streaming, test playback; for international sites, check that pages and attachments load fully.

Change only the rule that needs troubleshooting

If international sites work but a video service doesn't, check the rule for that video service first; there's no need to change every route at once. If local sites are also slow, check whether they're mistakenly assigned to an international exit. Leave the working parts alone and change only what's affected to determine whether the issue is the route, the rule, or the destination platform. The status display below is a reference, not a substitute for testing on your local network.

Apps and subscriptions

Get the right app for your platform, then verify it on your device

Get apps and subscriptions from the user panel. Sign in to the panel to access your subscription. Sign in to download apps for Windows, macOS, Android, and Linux; the iOS download link requires an active plan. There's no need to search public pages for installers or enter a subscription URL.

Get connected on a device you use regularly

Create an account with a username and password—no email address required. After signing in, open the downloads section and get the app for your system, then follow the panel instructions to retrieve and import your subscription. Installing the app doesn't mean the connection is ready: check that your subscription appears, a route is selected, and the required system permissions are enabled. Complete the whole process on a device you use regularly first, keep the working setup, then configure your other devices one by one.

Check routing rules, not just the connection switch

Once connected, visit familiar international sites and local sites separately to check whether each type of request is handled as expected. Test real tasks in video services and AI tools too; the app's connection status alone isn't enough. Subscription details are tied to your account, so don't share the full link in public documents or screenshots. For step-by-step instructions, read the Getting started guide. If you're connected but traffic isn't routed as expected, check the rules and route selection first.

Monthly plans and data packs

Choose by usage; check billing rules separately

Monthly plans start at ¥9.9/month, and all plans support unlimited devices. Monthly plans suit ongoing use; data packs let you use data as needed. Check the allowance and reset schedule before comparing prices. Device count doesn't indicate plan capacity.

60 GB monthly plan

¥9.9/month

A good fit for browsing, research, and text-based tools. If you often stream video or transfer files, check your actual usage in the panel to see whether the allowance works for you.

  • 60 GB per month
  • Data resets monthly on your activation date
  • Unlimited devices
  • 14-day refund policy
Choose this plan

250 GB monthly plan

¥18/month

For alternating between work tools and video streaming. First check that the routes you need are available, then use your data history to decide whether this tier suits you.

  • 250 GB per month
  • Data resets monthly on your activation date
  • Unlimited devices
  • 14-day refund policy
Choose this plan

500 GB monthly plan

¥28/month

For regular video streaming, attachments, and file transfers. A larger data allowance doesn't grant access to platform features; region and account requirements still apply.

  • 500 GB per month
  • Data resets monthly on your activation date
  • Unlimited devices
  • 14-day refund policy
Choose this plan

Monthly plan: resets on your activation date

Monthly plan data resets each month on your activation date, not on the first day of the calendar month. If you upgrade mid-cycle, the price difference is prorated for the remaining days; check the panel for details. When comparing tiers, first check your current usage and the tasks you do. Text tools, video streaming, and file transfers use data differently, so one fixed number of hours won't estimate everyone's needs. If you're running low, check your current plan and reset date before deciding whether to switch.

Data packs: use anytime, never expire

Data packs cost ¥158/300 GB, ¥358/1000 GB, and ¥658/3000 GB. Use them whenever you need; they never expire. Unlike monthly plans, data packs don't reset, making them suitable if you don't want to schedule usage by month. Compare the billing method alongside the data allowance; a data-pack price is not a monthly fee. Alipay, WeChat Pay, and USDT are supported. Before paying, verify the plan name, amount, and order details in the panel. See the full plans page and panel for current plan details.

What to consider

Clear rules and a refund policy

“Request a full refund for any reason within 14 days of your first payment”

Exact wording from the refund policy. See the refund policy for eligibility and processing details.

14-day refund policy
Unlimited devices
No email address required

With VPNHold, start with rules you can verify: how data resets, how to upgrade a plan, how different uses are routed, and how to request a refund if the service doesn't suit your needs. Coverage figures give you options, but don't replace checking your specific use case. Unlimited devices means less to worry about when setting up your devices; it doesn't change your plan's data allowance. Test the tasks you use regularly before choosing a tier. That's easier to manage over time than simply chasing more routes or more data.

Practical tips

Practical guides, from setup to choosing a plan

Pick an article that answers your question. New to the service? Start with the full setup process. Already installed the app? Compare platform requirements, routing checks, and billing options. These articles explain how to assess your needs; plan prices and current rules are listed on the plans page and in the panel.

VPN Setup for Beginners: What to Do on Your First Day

Follow each step, from creating an account with a username and password to payment, getting your subscription, importing it into the app, and checking the connection. Includes what to expect at each stage, for anyone unsure where to start.