Our Service
VPNHold offers smart-routing plans for people who access international websites, use AI tools, or stream content. Routes span 120+ countries, with 230+ options. Apps are available for Windows, macOS, iOS, Android, and Linux, with no device limit. Smart routing gives different activities clear connection paths instead of sending all traffic through a single route.
Choosing Routes and Getting Support
Start by checking the region requirements of the service you want to use, then test how the connection performs. Choose separate routes for AI tools and streaming, and keep local sites on a direct connection where possible. Streaming availability may also depend on your account region, platform rules, and content licensing, so verify playback rather than relying on a route label.
If you have connection issues, first check your plan status, whether your subscription is up to date, and whether the routing rules apply. Then switch routes and compare. If the issue persists, submit a support ticket through the user panel with the platform, error details, and steps to reproduce the problem. Do not include your password or full subscription URL. See the guides for setup steps, or visit support for help with common issues.
No-Logs Policy and Data Minimization
VPNHold follows a no-logs policy. Creating an account requires only a username and password—no email address needed. We collect only what is necessary to manage accounts, deliver subscriptions, and resolve support issues. When submitting a ticket, please share only the information needed to investigate the problem. See the Privacy Policy for details.
Plan terms are published clearly, and 14-day refunds are available. Review plan pricing and the refund policy before choosing a plan based on your data needs.